Question 1

Can you produce e-liquids under my own brand?

Accepted Answer

Yes. Private label and contract manufacturing are our core services. We handle formulation, production, filling, labelling and packaging under your brand — from an existing recipe you bring us or a new one we develop together.

Question 2

Do you handle EU TPD notifications?

Accepted Answer

Yes. We prepare and submit the required TPD documentation for your products, so they can be legally placed on EU markets.

Question 3

What is the minimum order quantity?

Accepted Answer

MOQs depend on the product format and project scope, so we discuss them per project. Contact us with your requirements and we'll come back with a clear proposal.

Question 4

Can you ship across the EU?

Accepted Answer

Yes. We operate as an export and logistics hub, shipping to partners across the EU with the required documentation handled.

Question 5

How does the fiscal warehouse service work?

Accepted Answer

Our fiscal (tax) warehouse allows goods to be stored and moved under excise duty suspension, giving your products a compliant route into the EU market. We handle the related procedures on your behalf.

Question 6

Can I visit the laboratory?

Accepted Answer

Yes, by appointment. We're happy to walk you through our facility in Agios Stefanos, Athens.

Question 7

How long does formula development take?

Accepted Answer

It varies with complexity. A typical project moves from discovery call to formulation, sampling and your approval — we'll give you a realistic timeline once we know your brief.

Question 8

Do you handle excise tax on our behalf?

Accepted Answer

Yes. Through our fiscal warehouse and compliance services, excise handling is managed as part of the project.

Common Questions